Quyền lợi được hưởng
• At least 14 annual leave, 2 days off per week
• Contract 2 years included probation period
• Accommodation, uniform, transportation, and meals are provided
•
Competitive salary•
International working environment, join courses of IHG Group
• Insurance as labor law
• Rest and relaxation, Home leave allowance
• 24/7 accident insurance
• Service charge as revenue
• Relocation, repatriation allowance
• Other benefits
• Healthcare insurance for personnel after 6 working months and for the family after 2 working years
Mô tả công việc
- You make guests feel welcome by always warmly greeting them and engaging guests throughmeaningful interaction, while also knowing when to be discreet.
- You responsibly handle cash and credit card payments, by carefully recording transactions in thePoint of Sale System, resulting in an accurate daily report at the end of the day.
- You personalize interactions within the service process, aiming to make each visit to the OkuRestaurant as memorable and unique as possible.
- Tailor menu recommendations to guests for both food and beverage items. You do this by genuinelylistening to the guest's preferences, allergies or intolerances then making recommendationsaccordingly.
- You know how to upsell quality products and use suggestive selling in order to complementproducts, resulting in a higher average spending and overall revenue increase.
- You remember and take orders without prompting, resulting in a seamless service delivery.
- Acknowledge guests and remember dining preferences, allergies or intolerances as well as theirnames and preferred seating. You look for opportunities to positively surprise guests through smallor large gestures and acts of kindness.
- You are responsible for recording orders through the Point of Sale system and actively monitorpreparation times in order to deliver food & beverage items within a timely manner.
- You have an outstanding product knowledge in order to guide our guests following potentialallergies and intolerances.
- Ensure all tables are setup according to the Oku standards and that service stations are fully stockedand ready for operation.
- You are able to provide beverage suggestion based on guest preference and you will be capable toperform a professional wine service as well as other beverage service.
- You oversee the amount of work and are pro-active in asking for assistance from colleagueswhenever required.
- You have the knowledge to solve problems on the spot, but also knows when to ask for assistancefrom colleagues. Always follow up on guest issues and report occurred problems to the management.
- Make sure the restaurant and the surrounding areas are spotlessly clean. You do this by followingcleaning checklists, but also by taking control and inspect the areas on a regular base.
Yêu cầu công việc
Language
Experience
1 year previous experience in the same position
Diploma or Vocational Certificate in
Hospitality Skills or related field
English
Qualification
3-year minimum in a five-star hotel or fine dining restaurant
Service years at supervisor/manager level
Thông tin khác
Thông tin cơ bản
Địa điểm: ➢ Huyện Phú Quốc - Kiên Giang - Kiên Giang
Mức lương:Thỏa thuận
Hạn nộp hồ sơ: 18-12-2022
Chức vụ: Nhân Viên
Hình thức: Full-time
Kinh nghiệm: Không yêu cầu
Số lượng: Đang Cập Nhật
Trình độ: Trung Cấp - Nghề
