**Key Responsibilities & Deliverables
(Major Activities of position, framework and boundaries of the job, challenges, etc)
**
Customer Service tasks (75%)
Being the customer facing contact point to receive the sales order and coordinate with related partiers to ensure the delivery is arranged smoothly including but not limited to below :
• Coordinate with warehouse to make sure the delivery meet customer's request.
• Handling customer's complaints and keep tracking until the complaint is solved
• Process sales order so that customer orders are invoiced and delivered on time, in full
• Prepare and follow-up sales contract/ agreement to be signed by both parties.
• Check customer's AR, credit limit before executing the delivery.
• Communicate and coordinate with staff across departments in the organization, such as
Finance & Accounting, warehouse, transportation, or distribution, to confirm the status of orders
• Respond to all customers' enquiries on product availability, delivery times, and the status of orders so that enquires are dealt with promptly and accurately
**Reports/ Filing (15%)
• Use databases or other computerized systems to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain expense records; and to generate sales reports and statistics
• Ensure collecting and filling all signed Delivery notes
• Record and filing all required documents.
• Submit all required reports as deadline
**Others (10%)
• Any other assignments and ad-hoc projects required from Management
Thông tin tuyển dụng
Việc làm tại: Hồ Chí Minh
Mức lương:Thương lượng
Hạn nộp hồ sơ: [protected info]Chức vụ:
Nhân ViênHình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
