Quyền lợi được hưởng
Competitive salary, 13th month salary & Performance bonus (up to 2.5 months salary)
Healthcare premium program
Training opportunities (internal, external, overseas). English, French & Yoga class
Mô tả công việc
• Monitor daily shipment of inbound, outbound.
• Monitor KPIs on a daily basis.
• To acquire a thorough understanding of key customer needs and requirements.
• Provide the solutions, advise the customs formalities to customers relating to all pending issues during the customs clearance process.
• Work with team in other offices to articulate and deploy account initiatives & SOP.
• Work with offices for focus and alignment of efforts & deliverables to support and strengthen objectives for the accounts.
• To prepare regular reports of progress and forecast to internal and external stakeholders using key account metrics.
• Maintain presentation material, provide presentations, demonstrations to customers.
• Maintenance of accounts documentation and operational procedures.
• Drafting and communication of all required operational procedures within the company subsidiaries.
• Project analysis, coordination & support for each mini project deployment.
• Maintain existing customers' relationships by continuously proposing solutions to meet their objectives.
• Ensure the proper document checking and give the greenlight.
• Monitor daily transactional activities and proactively work with various offices to ensure the customs clearance and delivery in due time, meets our customers&039; expectations to improve service, communication, coordination and operational lapses and
account management related subject.
• To work in collaboration with other teams in the organization.
• Be responsible for solving problems relating the whole process of shipment handling.
• Deploy account objectives & best practices within the company subsidiaries.
• Operation excellence / Identify, articulate and propose service
continuous improvement.
• Assist to identify / formalize customer needs.
Yêu cầu công việc
Essential:
• Possess good communication, rigorous, presentation and interpersonal skills.
• Experience in managing a nationwide project, work under pressure proactiveness, dedication, passion.
• Strong analytical skills and data manipulation/interpretation.
• Critical thinker, problem-solving skills and customer oriented.
• Minimum 3- 5 year working experience with a freight forwarder in Operations /
Customer Services with strong background of Customs expertise at the level of customs supervisor or manager in freight forwarding.
• Candidate should have experience and strong knowledge in Microsoft office.
• Experience working in customs declaration system of VNACCS/VICS.
• Excellent communicator, Fluent in English speaking & writing.
• Have solid knowledge of customs regulations and formalities, strong hand-on experience in Customs, import & export, customs brokerage, freight operational experience, road transportation, warehouse.
Desirable
• Account Management experience and/or experience in fashion industry would be an advantage.
• Detail oriented.
• Goal oriented, motivated self-starter with excellent organization skills and ability to multi-task.
• Working knowledge of Tableau/ dashboarding tools will be a plus.
• Team-player.
Thông tin khác
Thông tin cơ bản
Địa điểm: Hồ Chí Minh
Mức lương:Thương lượng
Hạn nộp hồ sơ: 13-12-2022
Chức vụ: Nhân Viên
Hình thức: Đang cập nhật
Kinh nghiệm: Đang cập nhật
Số lượng: Đang Cập Nhật
Trình độ: Đang cập nhật
