- Work closely with the cross-functional and cross-BU teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to ensure a reliable and consistent customer experience, aligned with best-practices (e.g. Modern Trade)
- Develop and implement sales strategies and generate sales revenue
- Responsible for end-to-end eCommerce performance including sales, promotions, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfilment, after-sales service etc
-Leading by example with the goal of cultivating eCommerce mindset and building a culture of entrepreneurship
- Work with stakeholders to fformulate and execute
digital marketing demand-generation initiatives including but not limiting to on-site activity, social media, display, eDM, SEO and SEM
- Develop, monitor and recommend improvement initiatives on business processes,
customer services and new techniques (category management, scanning, etc)
- Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
- Support in
business development efforts in developing eCommerce solutions for clients, growing pipeline for new accounts/clients, and nurture and grow existing DKSH eCommerce client account
- Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
-Manage and oversee delivery of team/function goals to drive execution against goals set
