· Monthly service charge
· Thưởng phí dịch vụ hằng tháng
· Employee benefit card offering discounted rates in Accor Hotels
· Được hưởng ưu đãi khi sử dụng dịch vụ tại các khách sạn thuộc tập đoàn Accor
· Develop your talent through learning programs by Academy Accor
· Được tham gia các chương trình đào tạo tại học viện Accor để nâng cao chuyên môn
· Dynamic working environment
· Làm việc trong
môi trường năng động· Participate in activities: birthday party, year-end party, sports...
· Tham gia các hoạt động: sinh nhật, tiệc cuối năm, thể thao...
Sport & Leisure Operation:
• Guide leisure activities for the guests such as Yoga, Stretching, Ping Pong, Dancing, Zumba, ...
• Guide and supervise the group's staff about the process of guiding for the guests to the entertainment activities.
In-charge, Monitoring and Support Sport & Leisure Team:
• Property management at the Beach - Gym
- Check, statistics the number of properties in the beach area - gym room in your shift.
- Note the status of asset types to superiors and personnel and departments.
- Monitoring and timely reporting of assets and equipment that are malfunctioning and transferring to management for remedial / handling measures to avoid causing adverse impacts on customers.
• Guide and serve guests at the Beach - Gym
- Instruct visitors to use gym equipment properly.
- Ensuring safety for guests when using the service in the beach area and gym, always available when guests need. Promptly notify the medical department when an accident occurs, keep up with the time and the first emergency.
- Make sure the activities in the gym and beach areas are always in the best condition
- Become a temporary coach for guests upon request.
- Arrange neatly the gym equipment before use.
- Clean and clean the beach and gym area to maintain the hygiene standards prescribed by the hotel.
- Make sure signs are in place, where visitors can easily see them and follow or avoid them so they do not encounter problems.
- Keep a full record of visitors' information, unusual incidents taking place in the journal and timely reporting to the head of the department.
- For the beach area: Always watch when swimming and ensure guests' safety when they use recreational services on the beach.
• Solve problems arising
- Listen to customer complaints and proceed to resolve them if the problem is within the scope of the Beach-gym staff. If the limit is exceeded, contact your manager immediately for assistance.
- Handle relevant developments in your shift.
- Record reports of problems submitted to superiors.
• Perform other jobs
- Making periodic reports or arising when required by management.
- Coordinate with other departments to perform tasks well, improve the quality of services at the hotel.
- Performing other jobs according to the instructions of their superiors.
- Be careful, have professional ethics, be honest.
- Training: English and
customer care skills classes of the company.
- Discipline: If violating the foregoing, they will be subject to appropriate disciplinary measures according to the company's regulations.
Other Responsibilities
• Maintain complete knowledge of all hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management
Knowledge and Experience
• Have knowledge & experience about yoga basic, Aqua gym, Tabata, Work out, Zumba
• Applicants should have experience of working within Sport and Leisure specialized.
• Play industry, and of coaching and sports/team management.
• A good understanding of health and safety and its implications with regards to running an activity program is essential.
• Proficiency in computer use is an advantage.
• Good oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
Competencies
• Good
communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
