Quality Engineer

Job Description

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

You will support elements of the site's quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Lead a team of QC and work on own to deliver Quality Assurance work
• Line Gemba every morning, finding out HTR (hard to reach) and SOC (source of contamination), 5S violation and GMP (good manufacturing practice) violations
• Join DMS 2 and 3 (Daily Management system) with teams: [follow up current actions] + [highlight gaps and action plan to close them] + [review and accelerate Kaizen contribution of QA/QE/QC team]
• Review quality KAI and KPI and trigger actions:
+ CTQ (critical to quality): cpm, PPM - part per million and CPM - complaint per million
+ CTP (critical to process)
+ Run rule violation
+ Complaint (Voice + Zalo)
• Handle Quality Policies: own and co-own (make sure QP in place, write SOP, deploy, get people qualified, check, follow up to close gaps and make reports)
+ EM (extraneous matters) risk, GMP (good manufacturing standard)
+ Sanitation
+ Food safety of HACCP (CCP, sPP)
+ PEM / non-PEM
+ Pest control
+ RCA (root cause analysis), CAPA (corrective and preventive action)
+ Non-conforming
+ Hold & release
• Support Initiative, Project, Trial and FPA (first product approval)

Education / Certifications: Bachelor's degree in quality management, food technology or relevant majors

• At least 2 years of experience in equivalent roles, food-related background/experience is a plus
• Have CI (continuous improvement) mindset and give Kaizen ideas and execute the ideas
• Have IL6S (integrated lean - six-sigma) knowledge and experience and ability to apply to work in agile way
• Upper-immediate English
• MS office proficiency
• Good communication skill

Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.