Monitor the performance and delivery of network services
Oversee and participate in the maintenance of network infrastructure
Assist in developing change management, regular maintenance,
documentation, and problem management processes
Operate within a proactive
network operations center system
Maintain accurate information of all network infrastructure components
Provide input and insight into network availability, capacity & performance, and disaster recovery
Maintain positive working relationships with multiple vendors, technology providers and internal clients
Work with IT Managers to provide relevant business reporting and context of the network environment
Interface with IT Project delivery team to onboard new technologies into the operating environment
Interface with IT acquisition teams to onboard new locations into the operating environment
From 1 year experience of support end-user
Have deployment experience of Aruba system and Wifeless Cisco
Able to communicate in English
Having a CCNA/ CCNP or Palo Alto certification is a big plus
Good
communication and handle situations quickly
