Mô tả công việc
Tóm tắt công việc
Software testing:
Review individual tickets.
Test tickets to ensure ticket goal is resolved and that the fix/enhancement is working as intended.
Ensure that the fix/enhancement being tested is thoughtful and scalable.
Ensure that the fix/enhancement complies to regulations and to BeSmartee's internal policies and procedures. Engage the
software developer for bug fixes and modifications where applicable.
End-end testing:
Ensure that the fix/enhancement maintains overall integrity of BeSmartee's products.
Ensure that the fix/enhancement move BeSmartee's software products forward as an overall compelling solution.
Design, execute and maintain automated continuous testing on multiple environments.
Create test plans, test files.
Document all testing results.
Manage the overall schedule, internal and external resource coordination, requirements and communications and problem resolution for all software testing.
Support the Client Success Manager(s) with support tickets as required.
Identify areas in which the product can be improved to better serve clients' needs.
Communicate any technical issues, customer complaints, or potential new client projects to management.
Continuous focus on reducing/condensing software testing including time and resources required, through systems process improvements and automation.
Provide product, infrastructure, business process and staffing recommendations to executive leadership.
Perform other duties as assigned
Hybrid work model (3 days remotely per week)
15 annual leave days. Annual Leave could be accumulated for use up to the next 3 years.
Premium healthcare insurance
15 paid days-off per year, plus 1 day of BeSmartee's Employee Appreciation Day holiday
Performance review and adjust salary once a year.
Company
Team Building Trip, happy Friday...
Job expenses/equipment (laptop, 2 monitors).
