Job Title: Digital Data Reviewer
Working Location: Kuala Lumpur - Malaysia
Overall Purpose of Job:
Follow established policies, procedures, and
methods by doing research. May perform client-related tasks in various systems,
as required. Analyze information and formulate conclusions. Follow directions
in accordance with the statement of work and service level agreement. Processes
transactions for relevant business processes in various systems and tracking
tools.
Job Descriptions:
·
Working towards creating a positive
environment and improving user experience online.
·
Managing and safeguarding content
effectively on digital platforms.
·
Responding to user inquiries with
high quality, speed, empathy, and accuracy.
·
Understanding and remaining
up-to-date with client policies and guidelines.
·
Resolving inquiries according to
defined policies and procedures.
·
Fulfilling base productivity and
quality requirements.
Job Requirements:
·
Ability to work on holidays and
weekends, including rotational shifts as directed by their team.
·
Able to speak and read Vietnamese and
English
·
Passion for ensuring a world-class
user support experience.
·
Quick learner and adaptable to learn
new processes, concepts, and skills.
·
Able to review sensitive content and
willing to work in Shifts.
·
Bachelor Degree Holder
Benefit:
·
Competitive Salary - Basic +
Allowance. Total: around $1100
·
Training Soft Skills
·
12 days annual leave + 14 days
medical leave.
·
Insurance and Hospitalization
coverage.
·
Malaysia working visa is sponsored.
·
Have working experience in one of the
biggest multi-national companies in the world in your CV and travel to a
foreign country at the same time.
Send your CV to: [protected info] với tiêu đề [AC-2022] Digital Data Reviewer - Fullname
