1. Sales & Enrollment
- Follow-up to convert from potential lead source to meet the pipeline & final sales target
- Arrange diagnostic tests and meeting with customers;
- Consult prospective students and their families to offer the suitable course based on customers' needs, and students' information
- Receive customer payments and hand over cash balance and documents to the Accounting Department
2.
Customer relation management
- Handle customer inquiries.
- Timely communicate feedback with the internal team and make suggestions to improve the organization
- Provide good after-sales service to have a high parent/ student referral source
3. Administration
- Arrange classes for students;
- Translate and interpret feedback/program information to support teacher teams
- Collaborate with teachers to conduct parent-teacher conferences
- Organize and assist in PA exhibitions/workshops and other educational events.
4. Other tasks assigned by the first-line supervisor.
- GOOD
ENGLISH COMMUNICATION- FRESHERS ARE WELCOME
- Bachelors degree
- Strong translation and problem-solving skills.
- Ability to work under high pressure and target.
- High
customer service mindset.
- Well team-player
