Job
description:
⁃
Provide service and support to customers through live chats, emails and phone
calls.
⁃
Provide answers to customers by identifying problems, researching answers, and
guiding customers through remedial steps.
⁃
Handle and resolve customer complaints or problems.
⁃
Provide information to customers about the Company's services and products.
⁃
Track customer response progress.
⁃
Provide feedback on the effectiveness of service processes in place.
⁃
Report all/any issues to senior management as required to ensure prompt
resolution of pending issues.
Request:
⁃
Malaysia nationality, can relocate to/or work in Vietnam office (Ho Chi Minh).
⁃ Fluent user of English and Chinese.
⁃ Degree in Marketing, Business
Administration, Economy or related field preferred.
⁃ Having at least 3 years work experience as
Sales Executive,
Sales Representative,
Sales Specialist or similar position.
⁃ Skilled in communication, negotiation, sales
and relationship management
⁃
Work in shifts, discuss in detail during the interview.
Benefit:
⁃
Salary: Negotiable (over 1000$)
⁃
Working in a professional and young environment, encouraging initiative and
creativity.
⁃
Closed on Saturday, Sunday and public holidays according to regulations
⁃
Bonus 13th month salary according to the Company's regulations
⁃
Pay social insurance according to regulations.
⁃
Participate in annual team building activities of the Company.
⁃
Meal allowance
To
apply: please send your CV to email address [protected info]
