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Product Support Engineer
We are seeking a Production Support Engineer to join our Infrastructure team. Grasshopper trades at a number of exchanges globally and we are looking for a support engineer interested in working in a dynamic
environment and using their skills to improve the availability, stability and reliability of the Infrastructure.
As a Producion Support Engineer, you are expected to support trading operations and be the bridge between trading and technology. We are looking for somebody that is eager to learn and grow in their role. You have a great interest in improving and automating processes. You will have a chance to work on a cutting edge technology platform, google cloud, and possibly introduce a new solution yourself if you can make a case of it.
Responsibilities:
● Day to day support of order management and market data delivery systems on major electronic exchanges.
● Solving problems by providing level one support for our producon systems and keep accurate documentaon.
● Monitoring and reporng on the status and health of our systems.
● Serving as the primary technical contact for brokers and exchanges.
● Improvement of current tools used internally to manage and monitor the complete infrastructure.
● Handles desktop support, both hardware and soware.
● Provisioning of new internal users.
Experience and Requirements:
Attributes
● Thinks clearly, learns quickly, solves problems, and can work with no supervision.
● Asks good questions. Communicates effectively.
● Familiarity with software
development practices. Works well in a team.
● Strong troubleshooting and problem-solving abilities.
● Good
communication skills and fluency in english.
● Experience with Linux (CentOS, Fedora) and Windows.
● Experience with databases and SQL.
● Proficient in scripting python and bash or shell.
Good to have:
● Knowledge of automation tools like puppet, ansible, terraform
● Knowledge of Google Cloud
● Experience with monitoring tools like nagios, icinga, prometheus, influx
Here at GrasShoper Asia, our interview process will be:
Apply via Glints
Screening interview with our recruiter
Interview with our Hiring Manager
Test
Final interview
