Facility Manager

Competitive remuneration
Premium healthcare for employee
Training opportunities

Purpose of the position:
The Facility Manager is expected to manage all facilities on campus. This includes daily repair and maintenance and renovation and construction projects. The position is responsible for monitoring and continuously improving the work performance and quality of work of the contracted services workers, outsource teams and inhouse subordinates through close supervision to ensure that they are executed properly and meet contractual provisions and standards.
The position is also responsible for supporting campus capital projects, from the survey, design development stages through to the tendering and construction phases and may include monitoring and supervising on site capital projects from A to Z.
Responsibilities:
School Operations
● Manage the Inhouse Facilities Operations, repair and maintenance team
● Supervise all service providers to ensure that all terms of the contracts are being met with regard to the overall services being provided. Ensure specifically that labor being supplied meets obligations of the contract with regard to qualifications, production, quality of work, correct number of staff and hours worked
● Review schedules of services and adjust as needed to maximize production
● Provide and maintain steady supervision of vendor supervisors and workers
● Provide training as needed to maintain international quality standards
● Incorporate international standard of safety in the workplace
● Perform chemical supervision to ensure that vendors use only products approved by UNIS and that all chemicals are used in the manner specified by UNIS Operations
● Document and recommend to Senior Manager Operations and Director of Finance and Operations any additional services that UNIS Hanoi may consider to add to existing contracts
● Maintain Standard Operating Procedures (SOPs) in English and Vietnamese
● Disseminate, explain and provide training to direct reports and contractors so that they fully understand all SOPs that pertain to their duties.
● Write Requests for Proposals and evaluates; select and recommend contracts and assist in managing operations minor capital and maintenance/repairs budgets
● Responsible for creating AutoCAD drawings for minor interior works
● And others task or duty as requirement by School and Department
Capital planning, projects and construction
● Work with Operations staff and teachers to resolve space and planning issues within classrooms and other teaching facilities
● Participate directly or indirectly through Operations management on school future campus planning
● Liaise with architects and engineers on renew construction/renovations (including clarification on materials, use and installation) and liaise with site contractors re modifications/ alterations/options; conducts cost‐benefit analyses; provides recommendations to enhance operational efficiency and reduce construction and/or maintenance costs
● Maintain the library of documents including contracts, designs and as-built digital records
● Maintain a record of the design and inventory of School Standard furniture and equipment to maintain consistency throughout the school; plan the fit out for new and refurbished spaces

Key Competencies:
Technical capacity
i. Education / qualification
● University degree or related discipline, engineering knowledge desirable
● Internationally recognized Professional Qualifications in Mechanical/ Electrical/ Engineering with Diverse Skills and Experiences on Architecture and Civil Construction Works and Management and Workforce Management.
ii Experience
● Minimum 10 years' experience in a similar role with at least 5 years supervisory experience, preferably in large multi-cultural organization
iii Technical knowledge and experience
● Skilled in using AutoCAD and presentation software such as Photoshop, Sketchup, InDesign and other design software tools
● High level of English and ability to listen, speak, read and write proficiently
● An understanding of related international standards
● An understanding the safe use and handling of chemicals
● An understanding of and ability to enforce school operating procedures and requirements
● Knowledge and experience in managing service contracts and work schedules
● Knowledge and experience in supervision, assessment and team leadership
● Extensive experience in managing outsourced labor
● Ability to accurately estimate materials used and regulating theft and waste
● Demonstrated experience working in a professional international environment
● Experience in demands of an international workplace and working with expatriate colleagues and management
● Demonstrated responsibility in successfully carrying out projects and job duties from start to finish
● Good physical fitness is required for this role - there is substantial walking involved and duties require being outdoors much of the time
Stakeholder responsiveness
i. Relationship building
● Shows respect for Stakeholders at all times
● Provides quality advice and effective solutions
● Ensures Stakeholders' deadlines are met
● Anticipates Stakeholders' needs
● Acts to align Stakeholders' and UNIS goals and expectations
● Demonstrates a positive mindset to achieve the best solutions for Stakeholders and UNIS
● Relates to Stakeholders on a professional and commercial level
● Acts to create loyalty and trust between Stakeholder and UNIS
● Develops effective relationships and networks with Management of Stakeholders
ii. Professional Judgment
● Anticipates Stakeholders problems and is proactive with providing solutions
● Is aware of and adapts to cultural differences
● Gives advice to others when appropriate
● Takes responsibility to deliver quality service
● Is up-front with Stakeholders about limitations
● Educates Stakeholders about different approaches to problems
● Manages Stakeholders' expectations regarding changing laws and regulations
● Displays accurate professional judgment under pressure
● Anticipates changes in government policy and prepares for its impact on Stakeholders and UNIS
● Identifies, understands and acts to minimize business risk to UNIS
Management skills
i. Team
● Allocates staff effectively on jobs by recognizing strengths and weakness
● Fosters teamwork and cooperation
● Co-operates with others to enhance knowledge of Stakeholder
● Assists team members in resolving issues
● Gives credit to the team for work performance, where appropriate
● Helps team members to build self confidence
● Displays leadership in servicing the Stakeholder
● Adapts management style to get the best from staff
ii. Task
● Provides appropriate level of service to meet Stakeholder expectations while maintaining profitability
● Ensures standard level of quality and service by giving clear guidelines to staff
● Ensures staff understanding of accountabilities by setting clear objectives
● Schedules and priorities work effectively
● Judges when to say no to a Stakeholder or colleague
● Plans well in advance to meet deadlines
● Adds value to others' work
● And other duties as required by School and Department
iii. People development
● Continually provides on-the-job training to staff
● Ensures quality work standards are met
● Provides opportunities for staff to learn and develop
● Delivers timely constructive criticism or encouragement
● Continually coaches staff on UNIS standards and service
● Encourages staff to take responsibility
● Discusses Stakeholder issues and possible solutions with staff to help them understand and learn
● Encourages feedback from staff
● Communicates openly and effectively with staff
● Encourages loyalty by providing others with more responsibility trust and challenge in order to increase involvement and sense of achievement
iv. Problem solving
● Thinks through problems and provides appropriate solutions
● Understands and communicates when problems can't be solved
● Thinks clearly and quickly
● Evaluates possible solutions for optimal outcome
● Identifies key points quickly
● Quickly identifies appropriate actions
● Demonstrates flexibility and initiative in thinking about and resolving problems
Personal effectiveness
i. Drive & commitment
● Displays a positive attitude
● Demonstrates pride in UNIS
● Manages time effectively to increase work efficiency
● Takes responsibility for maintaining UNIS quality standards
● Demonstrates a high level of commitment to UNIS and Stakeholder
● Takes responsibility for own actions
● Positively reacts to challenges
ii. Attitude
● Is perceived as out-going, open, friendly and honest
● Manages stress effectively
● Understands own limitations
● Actively strives to overcome difficulties
● Displays maturity and confidence
● Is perceived as fair and objective by staff and Stakeholder
● Positively influences staff
● Maintains professionalism and integrity at all times
● Maintains confidentiality of Stakeholders
● Demonstrates flexibility and willingness to listen to others before making a decision
● Gains the trust and confidence of Stakeholders and staff
Social skills
i. Communication skills
● Communicates clearly and concisely, both written and spoken
● Listens actively
● Communicates with tact and diplomacy
● Provides clear guidance and explanations to Stakeholders about their issues and problems
● Ensures pertinent business and Stakeholder information is communicated to all staff
● Communicates what others need to know, in the right way and in a language, they understand
ii. Social Confidence
● Develops and maintains a strong network of contacts both within UNIS and in the external business community
● Adapts personal style in order to relate effectively with a range of people in different situations
● Acts as an ambassador of UNIS
● Socializes in a way that brings business benefit to UNIS
● Appears confident, professional and comfortable in a cross-cultural environment
HOW TO APPLY:
Interested candidates please apply via school portal at: www.applitrack.com/unishanoi/onlineapp/_application.aspx?posJobCodes=490&posFirstChoice=2020%20-%202021%20SCHOOL%20YEAR%20OPENINGS&posSpecialty=

Ngày Đăng Tuyển
28/11/2022
Cấp Bậc
Trưởng phòng
Ngành Nghề
Xây dựng
, Điện lạnh/Nhiệt lạnh
, Bảo trì/Sửa chữa
Kỹ Năng
Facility Maintenance, Facility Leader, Construction, Facilities Management, Renovation Project
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh