A great opportunity to be a part of Vietnam Trail Series at Topas, bringing mountain runners exceptional experiences at Vietnam Mountain Marathon, Vietnam Trail Marathon and Vietnam Jungle Marathon.
With Vietnam's borders back open, this is an exciting time to be part of the team at Topas.
The role will oversee the management of our events and report directly to the Director of Sports.
At Topas we place importance on being friendly and approachable. The ideal candidate will therefore enjoy working with people via email, social media, phone and face to face. We are seeking a warm, friendly, welcoming person who is highly focussed on providing excellent
customer services.
Attention to detail and excellent organisational skills are essential.
Responsibilities and related skills
Runner registration and management
● Daily management of our online booking system
● Registration of runners via email
● Work with run clubs and companies to manage group bookings
● Respond to emails from runners
● Answer telephone calls from runners
Race execution
● Assist with management of race kit packing
● Assist with the management of race pack collection
● Oversee the runner information booth at race pack collection
● Assist with finish line management, including the medals for runners
Social Media and Direct Mail
● Respond to questions sent via all social media platforms
● Monitor comments on all social media platforms
● Manage the database of email subscribers
● Assist with translation of content
Websites
● In partnership with the marketing team, ensure key information on the websites remains up to date
● Basic knowledge of Wordpress is a plus
Partnerships and Sponsorships
● Registration of runners from our partners and sponsors
● High level
customer service for partners and sponsors
What we offer
●
Competitive salary● International working environment
● Travel to our race locations
● The excitement of being part of the races
● Travel to our lodges
● The ability to grow in your role as part of a driven team
● Annual performance review
● 13th month salary
Salary: 10,000,000-16,000,000 VND/month
