Quyền lợi được hưởng
Phúc lợi
Khác
Attractive salary package for your level of expertise
Having opportunity to work in a global company with professional, creative and dynamic environment
Working hour: Monday - Friday (9 a.m - 6 p.m) and 1 weekend per month working in a rota based system
Working location: Ha Noi
Mô tả công việc
Mô tả công việc
Responding to all inquiries from customers from across the world, dealing with both client' sellers and end customers. Ensuring that you deal with all inquiries in a timely, professional and effective manner.
Using a variety of different mediums to communicate directly with our customers, primarily email and social media.
Generates customer interest in the company's products or services.
Provide feedback and ideas on the efficiency of the customer service processes.
Performs all other tasks that may be assigned from time to time.
Yêu cầu công việc
Yêu cầu công việc
At least Bachelor's degree
Demonstrable experience in a call center / customer service center environment
Good command of English (IELTS, TOEFL, etc. certificate is a plus)
Strong reading and written communication skills
Ideally candidate has
customer services/call center experience at a hyper-growth tech company; however, it is not essential
Ability to organize and prioritize and multitask
Effective problem-solving and time management skills
Fluent in German/Dutch/French/Italian is the advantage but not required -English is a must have
Thông tin khác
Tổng quan
Mức lương
Thương lượng
Nơi làm việc
Hà Nội
Loại hình
Toàn thời gian
Cấp độ
Nhân viên
Lĩnh vực
Biên phiên dịch,
Dịch vụ khách hàng, Hành chánh/Thư ký
Hạn ứng tuyển
Trên 30 ngày
