Quyền lợi được hưởng
According to Company polilcy
Mô tả công việc
• Resolve tenant inquiries, complaints and requests in a timely and efficient manner.
• Support and advise tenants for the after sales services such as transfer of utilities contract, compliance with laws and regulations of the government and industrial park developers, fire safety regulations, licensing application, labor force, tax and other value-added services ...etc.
• Co-ordinate with Facilities Management team on handover and takeover of the leased units to ensure compliance with Core5 Fit-out Guidelines and quality of the leased units.
• Coordinate with other departments to ensure smooth business operation and satisfactory tenants in daily operation.
• Maintain close communication with sales team to address daily needs, special requests from the tenants and leasing issues.
• Maintain proper documentation of tenant-related documents, handover/ takeover minutes and other communication with tenants.
• To maintain and manage central database of existing and potential customers / partners following instructions of department head. Update the document control system where needed.
• Support Leasing Manager(s) to coordinate Handover to CRM department from PM department and general contractors.
• Perform other related duties as requested.
Yêu cầu công việc
Education:
• Degree in related majors
Competences:
• Customer Orientation (CRM skills)
• Details Orientation
• Professional
customer service skills
Skills/ Knowledge/ Experience:
• Proficient in spoken and written English
• At least 3 years of experience in Customer Service
• Experience in hospitality CRM is an advantage.
• Strong problem solving skill.
• Strong organizational and time management skills
• Able to work effectively within a team and independently.
• Computer skills, proficient in MS Office programs.
Thông tin khác
Ngày Đăng Tuyển
11/04/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Hành chánh/Thư ký
,
Dịch vụ khách hàng , Bán hàng
Kỹ Năng
Dịch Vụ Khách Hàng, Customer Service, Customer Care,
Chăm Sóc Khách Hàng, Communication
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
