Quyền lợi được hưởng
-
Attractive salary- Opportunity to participate in training programs and develop yourself with a modern technology company and international team of LianLian Global
- Young, dynamic, friendly and professional working environment
Mô tả công việc
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Maintaining solid
customer relationships by handling questions and concerns with speed and professionalism
- Identify customer needs and help customers use specific features of our products
- Analyze and report product malfunctions and contribute to product improvement
- Update and expand customers' databases and managing database records
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product and Marketing teams
Yêu cầu công việc
- 1 - 2 years of experience in similar role. Fresh graduates are also welcomed to apply
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and problem-solving skills
- Ability to multitask, prioritize and manage time effectively
- Proficient English skill
Thông tin khác
Địa điểm làm việc
➢ 33 Lê Duẩn, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh (Hồ Chí Minh)
Ngành nghề
Chăm Sóc Khách Hàng Thương Mại Quốc Tế
Tính chất công việc
Toàn thời gian
Yêu cầu về bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
1 - 2 năm
